Shipping & Handling
A confirmation email will be sent to you once the order is authorised and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 2-5 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
Shipment takes approximately 7 to 25 business days to reach destination countries.
For New Zealand:
Standard shipping: 18-40 days
Free shipping: 15-35 days
Please note: Total Delivery Time = Processing Time + Shipping Time
Postal deliveries: If you haven’t received your package based on the above estimates. Please kindly contact with us.
Solutions for delivery delay.
- Usually it takes about 20-50 days to some countries, We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
- 10% off coupon code for second purchase