Free Postage* (NZ + AU + USA)



Shipping & Handling

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorised and verified.

  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • It normally takes 2-5 business days to process your order. Please note that holidays & weekends are not included.

  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

SHIPPING

Shipment takes approximately 7 to 25 business days to reach destination countries.

For New Zealand:

Standard shipping: 18-40 days 

Free shipping: 15-35 days

Please note: Total Delivery Time = Processing Time + Shipping Time

DELIVERY

Postal deliveries: If you haven’t received your package based on the above estimates. Please kindly contact with us.

SHIPPING DELAYS

Solutions for delivery delay.

  • Usually it takes about 20-50 days to some countries, We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
  • 10% off coupon code for second purchase